Applying Goffman to the VW Diesel Crisis of 2015 In preparing the below presentation, Applying Goffman to the VW Diesel Crisis of 2015, I learned that Volkswagen was reluctant to admit their failing at first. Once they did, things got better. What I realized was that if the company would have benefitted from having a… Continue reading Wish me luck!
A tradition worth fighting for: applying a consensus-oriented public relations approach to the New Coke incident of 1985. In the case of post-crisis New Coke, Coca-Cola demonstrated its intention to right its strategic communication error - taking away the people’s Coke and replacing with a new product. When the public protested, they took a consensus-oriented… Continue reading A tradition worth fighting for
A case of divine reversal? Turning the world of management upside-down. Employees first, customers second. For anyone coming from a retail background such a phrase is a difficult one to swallow. Particularly for a local business, how could one imagine not doing everything possible to keep customers happy, ensuring every possible penny would come one’s way?… Continue reading Employees first, customers second
Are you looking for ways to make your business relevant and effective? Are traditional business models and workplace protocol weighing you and your employees down? I can help. Let's work together to set goals for your business that express your creativity, give you a competitive edge and build a systems environment. Your company will become… Continue reading Creative monastery in the business world
I see today's "monk without a monastery," or "monk in the world," as a champion of dialogue and discernment, who builds community and healing. As I continue my education, it will be my responsibility to take steps to increase my communication ethics literacy for the benefit of my workplace, my family and the world. Communication… Continue reading The dialectical way of life
The night I checked into the hospital to have my first child, I was cared for by a doctor I had never met. She was new to the OB/Gyn practice where I was a patient and I had never had an office visit with her. My optimism at the thought of having my child had… Continue reading Responsiveness in the hospital community
In our culture of global connectedness, dialogue and opinion, more often opinion, are as widespread as the air we breathe. In communication ethics, "the public arena does not offer the final answer; it is the place where one takes a grounded stance, engages the grounded stances of others, and makes a decision (Armett, Fritz, and… Continue reading Moderated Comments
In the following Powerpoint presentation, you can learn more about the use of the Enneagram as a tool for enhancing spirituality in the workplace. The presentation describes the work of two scholars who, through research into management trends in the late 1990s and early 2000s, discovered the benefits of bring spiritual growth to workplace, calling… Continue reading Spiritual Transformation at Work?
“Only in the darkness can you see the stars.”― Martin Luther King, Jr. “I like the night. Without the dark, we'd never see the stars.”― Stephenie Meyer, Twilight “When it is dark enough, you can see the stars.”― Ralph Waldo Emerson Some churches today shy away from the practice of Halloween celebrations. And although All… Continue reading All Hallow’s Eve – Would Jesus Trick or Treat?
In EfM I learned the art of theological reflection, similar to dream work. In “TR,” one works with images and metaphor to see God acting in the world and in one’s life. Both of these practices dissolve the walls of separation. In discussions with spiritual seekers from around the country, I have encountered resistance to… Continue reading Are You Shining Like the Sun? Part Two